Billing

ATTENTION: It is recommended you call your insurance company to verify you have in-network benefits with our practice, as well as, find out if your insurance requires a referral in order to be seen by one of our providers. It is becoming more common for insurance companies to require a referral.

  • It is the PATIENT’S responsibility to to find out if their insurance requires a referral
  • If your insurance company DOES require a referral, it is YOUR responsibility to provide our office with the referral
  • If your insurance company denies payment due to a referral not being obtained, the PATIENT is responsible for full payment of any charges incurred during their visit.

BILLING INQUIRIES: Louisville Orthopaedic Clinic works closely with an outside billing agency, Advantum Health, to ensure prompt and accurate claims processing. Any questions or concerns regarding billing should be directed to Advantum Health. To contact Advantum, please call 1-800-294-9333.

INSURANCE:

  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medicare
  • Tricare for Life
  • United Healthcare
  • Wellcare
  • Caresource Just4ME
  • Medicaid
  • Passport
  • Anthem Medicare Advantage

PLEASE NOTE: This is a limited list of insurances we participate with. Most insurance companies have numerous plans under their umbrella for which you are responsible in calling to make sure we are in-network. Due to the number of plans and constant changes by insurance companies, we are unable to stay current with our in/out of network status or our participation with each and every plan.

For questions regarding other insurance companies or claims, please contact the office.

Disability and FMLA Forms

If you would like to submit your disability &/or FMLA forms for completion online, please go to: Sharecare.

If you have additional questions, you may call our Forms line at (502) 897-1794, ext. 1113.

No Surprises Act

As part of the patient transparency protections, Congress requires all providers, including providers furnishing care in the physician office setting, to provide a good faith estimate (GFE) for care to uninsured or self-pay patients. Additionally, the law requires providers and insurers to furnish an advanced explanation of benefits to insured patients.

If you believe you’ve been wrongly billed, you may submit a complaint at nsa-idr.cms.gov/consumercomplaints or call the No Surprises Help Desk at (800) 985-3059. Visit cms.gov/nosurprises/consumers for more information about your rights under federal law. Visit insurance.ky.gov/ppc and type “No Surprises” in the search box for more information about your rights under state laws. For Indiana visit https://www.in.gov/healthcarereform/no-surprises-act/

For additional information please refer to the resources below:

CMS.GOV/NOSURPRISES

CMS.GOV

HHS.GOV

No Show Policy

If you no-show for your appointment, including procedures, the no-show fee will be as follows:

Office Visit $50

Physical Therapy $50

MRI $50

Pain Procedure $100

Surgery $300

What our patients are saying
Shaun H.
I was able to get a office visit on short notice. It seemed to be a very busy day. Rebecca took the time to listen to all of my issues and discuss a plan for additional treatment. I have always been impressed with her knowledge and bed side manner.
Reviews from Google
Joanna S.
Dr Goodin has replaced both of my knees this year with excellent results. He and Carly listen to my concerns, act promptly and work hard to make this journey the best it can be. Carly and Dr Goodin both have GREAT bedside manner and I feel I am in expert care with them.
Reviews from Facebook
Carolyn K.
Dr. Yakkanti did my knee replacement in June. He is an excellent surgeon with a great bedside manner. I have recovered nicely and plan to have my other knee replaced within the next year. I would highly recommend Dr. Yakkanti to anyone thinking about knee replacement!
Reviews from Facebook
Juanita S.
The New Albany office of Louisville Orthopedic is full of terrific people who know what excellent customer service is about! From the front desk to the lab, they are great. Doctor Lewis is my surgeon and I love him. He’s good at what he does and he’s compassionate. I would recommend him to anyone.
Reviews from Facebook
Erin Z.
This was my first time at Louisville Orthopaedic Clinic and I saw Melissa Parshall PA-C. I was very impressed with how fast I got in, had x-rays, and met with her. She was very thorough and extremely friendly. So glad A friend told me to come see you guys! Thank you!
Reviews from Facebook
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Louisville Orthopaedic Clinic

4130 Dutchman's Lane,
Suite 300,Louisville 40207
(502) 897-1794

Northgate Medical Center

3605 Northgate Court,
Suite 207,New Albany 47150
(812) 920-0408

Locations
*MAIN LOCATION
Louisville Orthopaedic Clinic
4130 Dutchman's Lane
Suite 300
Louisville, KY 40207

Northgate Medical Center
3605 Northgate Court
Suite 207
New Albany, IN 47150