ATTENTION: It is recommended you call your insurance company to verify you have in-network benefits with our practice, as well as find out if your insurance requires a referral in order to be seen by one of our providers. It is becoming more common for insurance companies to require a referral.

  • It is the PATIENT’S responsibility to find out if their insurance requires a referral.
  • If your insurance company DOES require a referral, it is YOUR responsibility to provide our office with the referral.
  • If your insurance company denies payment due to a referral not being obtained, the PATIENT is responsible for full payment of any charges incurred during their visit.

BILLING INQUIRIES: If you have questions about your bill, you can reach our billing department at (502) 897-1794, select option 4. Please follow the prompts to be directed to the appropriate area.

Any questions or concerns regarding bills from dates of service after June 1, 2022 should be directed to ConfirmaMD. To contact ConfirmaMD, please call 502-618-5803 or follow the prompts in the phone tree.

Business Office Hours

Our Business Office is open Monday through Friday 8am – 4:30pm. Anyone coming to our office for medical records, forms, or other business office inquiries need to come between these hours.

Disability and FMLA Forms

If you would like to submit your disability &/or FMLA forms for completion online, please go to: Sharecare.

If you have additional questions, you may call our Forms line at (502) 897-1794, ext. 1113.

No Surprises Act

As part of the patient transparency protections, Congress requires all providers, including providers furnishing care in the physician office setting, to provide a good faith estimate (GFE) for care to uninsured or self-pay patients. Additionally, the law requires providers and insurers to furnish an advanced explanation of benefits to insured patients.

If you believe you’ve been wrongly billed, you may submit a complaint at or call the No Surprises Help Desk at (800) 985-3059. Visit for more information about your rights under federal law. Visit and type “No Surprises” in the search box for more information about your rights under state laws. For Indiana visit

For additional information please refer to the resources below:




No Show Policy

If you no-show for your appointment or cancel less than 1 business day in advance, including procedures, the no-show fee will be as follows:

Office Visit $50

Physical Therapy $50

MRI $100 *If the MRI is a double-study, you will be charged $200

Pain Procedure $100

Surgery $300


  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medicare
  • Tricare for Life
  • United Healthcare
  • Wellcare
  • Caresource Just4ME
  • Medicaid
  • Passport
  • Anthem Medicare Advantage

PLEASE NOTE: This is a limited list of insurances we participate with. Most insurance companies have numerous plans under their umbrella for which you are responsible in calling to make sure we are in-network. Due to the number of plans and constant changes by insurance companies, we are unable to stay current with our in/out of network status or our participation with each and every plan.

For questions regarding other insurance companies or claims, please contact the office.

What our patients are saying
Shaun H.
I was able to get a office visit on short notice. It seemed to be a very busy day. Rebecca took the time to listen to all of my issues and discuss a plan for additional treatment. I have always been impressed with her knowledge and bed side manner.
Reviews from Google
Joanna S.
Dr Goodin has replaced both of my knees this year with excellent results. He and Carly listen to my concerns, act promptly and work hard to make this journey the best it can be. Carly and Dr Goodin both have GREAT bedside manner and I feel I am in expert care with them.
Reviews from Facebook
Carolyn K.
Dr. Yakkanti did my knee replacement in June. He is an excellent surgeon with a great bedside manner. I have recovered nicely and plan to have my other knee replaced within the next year. I would highly recommend Dr. Yakkanti to anyone thinking about knee replacement!
Reviews from Facebook
Juanita S.
The New Albany office of Louisville Orthopedic is full of terrific people who know what excellent customer service is about! From the front desk to the lab, they are great. Doctor Lewis is my surgeon and I love him. He’s good at what he does and he’s compassionate. I would recommend him to anyone.
Reviews from Facebook
Erin Z.
This was my first time at Louisville Orthopaedic Clinic and I saw Melissa Parshall PA-C. I was very impressed with how fast I got in, had x-rays, and met with her. She was very thorough and extremely friendly. So glad A friend told me to come see you guys! Thank you!
Reviews from Facebook
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Louisville Orthopaedic Clinic

4130 Dutchman's Lane,
Suite 300,Louisville 40207
(502) 897-1794

Louisville Orthopaedic Clinic

1425 State St.,
,New Albany 47150
(812) 920-0408

Louisville Orthopaedic Clinic
4130 Dutchman's Lane
Suite 300
Louisville, KY 40207

Louisville Orthopaedic Clinic
1425 State St.
New Albany, IN 47150